Search Engine Marketing

How using twitter could harm your brand

Aug 4, 2009 Author: Matt Ridout | Filed under: Internet Fun, Search Engines, Social Media, seo

Those of you may or may not have seen many references to random words such as “MoonFruit” and Mpora on twitter over the last few months. Let me just explain to those of you who are not so up-to-date with these seemingly meaningless phrases what exactly they are all about.

Since twitter has been snowballing in popularity more brands are quickly diving into the “twitter barrel” in hope for some kind of brand value to pour out. Lots of businesses are “doing twitter” just because someone sitting in a nice empty office at a top of a tall building says” it’s what everyone else is doing, why aren’t I?” I won’t get sidetracked and explain what I think a brand should do on twitter but I’ll quickly explain how “MoonFruit” and “Mpora” have influenced twitter in a major way.

Essentially MoonFruit and Mpora are both brands, they both came up with a simple idea to attract people to start tweeting (or posting) about their brand, in particular – their competition give-away. MoonFruit started first giving away a free Macbook Pro every day for 7 days straight, the rules and method of deployment were simple – twitter about the brand and include the tag #moonfruit. Everyday a winner would be selected at random from, method unknown, but probably looking through the twitter search engine somehow.   Being the first major contest like this to actually gather pace was probably down to the ease of entering, simply click on a button and you’ve entered, of course as well as notifying all your fellow friends about MoonFruit too.

MoonFruit got very big very quickly and actually topped the twitter trends for a while (even when Michael Jackson had recently died), however before the end of the competition the phrase #moonfruit was apparently removed by twitter or somehow sandboxed. Now although the competition was very popular the chance that they will ever be able to reach the top trends again looks unlikely, but like many I now know of the brand MoonFruit, so kudos.

Now my second case study is for a brand called Mpora who used the same strategy, I of course got hooked like many others by the chance to win, yet again, another Macbook Pro. However Mpora used a much more aggressive approach to the promotion which in my personal opinion has harmed their brand.

So, what did they do? In my eyes they got greedy, they started the competition like MoonFruit but quickly introduced the rule “more tweets gives you more chances to win”. They notified the winners at 5pm UK time every day, for the hours leading up to that point – Mpora would establish themselves in the top 10 most popular trends. However, like many I started getting minute by minute updates from Mpora themselves, pushing just about anything on their site to get as much traffic as possible. Very soon my twitter looked like the screenshot below:

twitter-mpora

The last thing I want in my twitter feed is for someone or some business to start spamming their services at me. So anyway, why has this harmed the brand? Well I for one got very bored, very quickly of seeing #mpora popping up everywhere – and although judging by traffic estimates from Alexa and Compete their campaign seems to have been a success. I wonder how many other people out there like me who quickly stopped following the brand during the competition and now consider them to be something to avoid in the future – food for thought.

The graph below shows an increase in traffic rankings in alexa while the competition was running:

alexa-mpora

The graph below clearly shows that the term #mpora was only popular at times near the result of the winners:

mpora-trend

So no doubt there will have been some traffic being sent to both these sites but if brands continue to use such tactics to engage potential customers and increase brand visibility only bad things can happen (i.e. spam association).



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Back in February 2009 when the original Google brand update or “Vince update” hit the US there was a lot of talk regarding why this had happened and how long the results would last. In the UK the original update was not a heavily influence in rankings although a few new sites made an appearance in the top 10, these sites would be considered “big brands”. Now after a month or two of this activity all things seemed to return to normal and these big brands returned to the lower depths from where they had risen.

However around the beginning of June 2009 the results in one particular high value industry (travel insurance) changed overnight to match the results seen in the USA back in February. Sites that had been in the top 10 for years all of a sudden have been forced into the depths of pages 2 and 3 being replaced with well known high street brands. I have collected some data which some of you may find interesting if you work in this industry, even if you don’t it’s worth taking note because this sort of activity seems to be spreading.

This first table shows a snap shot of the top 40 websites that rank under the term “travel insurance”, the results are compared from the start of June to the 6th of July. A green arrow indicates a positive increase, red showing a negative drop and a green plus symbol indicating a new entry.

brand-update-june

  • Some sites worth mentioning:
  • Post Office moving from position 12 to number 1
  • Tesco’s moving from position 20 to number 7
  • Essential Travel, Go Travel Insurance and more massively dropping

The next diagram actually shows the rankings over the last 5 months for the term “travel insurance”. In this diagram you can clearly see that this update has hugely effected the landscape in this industry.

brand-update-juneb

I have heard this is happening for other financial terms too such as “car insurance” and Job related terms



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Anchor Text Optimization 101

Jul 3, 2009 Author: admin | Filed under: Internet Related, Search Engines, seo

Ok, I thought I’d go back to basics for some beginner SEO’s and those who take an interest in the subject. Anchor text is the name given to the text of a link or a link description, for example in the link SEO Blog, the anchor text is “SEO Blog”.

The anchor text on any website is completely editable and can provide some great SEO value from inside a website and from external websites as well. Essentially the best practice to use in any situation is to provide the most accurate description of what the link destination is as possible. Use the image below as guidance, so for example “Johns Cars” website had 3 important pages about; car engines, types of wheels and cars for sale.

anchor1

Now what’s important within the internal structure of Johns Cars is what kind of anchor text is used to link to these pages. What you should try and avoid in the setup of your navigation or links within content using unrelated anchor text to link to a page. Terms such as “click here” and “this link” don’t really provide any useful description of what’s at the destination or what users should expect.

anchor2

If you provide a good description of a page explaining what users can accurately expect to see once they arrive at the link destination then you’re optimising your internal link structure successfully. By doing this you are letting the search engines know what’s on the page, making the destination more relevant to a page with just a “click here” link. See the diagram below to show how internal anchor texts should be used:

anchor4

This type of method also applies to external links i.e. backlinks. In an ideal world you would aim to have hundreds or even thousands (depending how greedy you were) of links with accurate anchor texts pointing to your content. Google and the other search engines use the anchor text to help determine how useful pages are, and rank them accordingly (this is only a fraction of the ranking algorithm). The only problem is, you have no legitimate way of controlling what anchor text is used to point to your website. What we don’t really want again is phrases such as “this site” or “check this out” – although a link is a link and beggars can’t be choosers!

anchor3

As the diagram indicates above although these links are pointing to Johns Cars they are not really providing any real added value in terms of anchor text. They are not telling the search engines or users what content should be expected on the website. Not to go too far into detail about getting the correct anchor texts as there are ways such as paid links and link bait but essentially any external links should ideally be keywords you are trying to rank for, so in Johns case, “Cars for sale”, “Types of wheels” and “Car engines”.



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